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Resource Library - Category Listing Personnel and Administration


Title: Activities for Trainers: 50 Useful Designs

Number: 1005T

Description: Introduction to group dynamics, train the trainer, supervision, women's issues.

Topic: Training

Subject: Management and Personnel

Resource: Text

Author: Mill, Cyril

Year: 1980

Length: 226 pages


Title: Addressing Sexual Harassment in the Workplace

Number: 1006C

Description: Trainer's package designed to help supervisors, managers, and employees clarify personal values and how they view harassment.

Topic: Sexual harassment

Subject: Management and Personnel

Resource: Curriculum

Author: Pfeiffer and Company

Year: 1991

Length: 134 pages


Title: Art of Resolving Conflicts in the Workplace, The

Number: 1012V

Description: Covers "I vs. you" language, anticipation, meta-talk, self interest, limit setting, using consequences.

Topic: Teamwork

Subject: Management and Personnel

Resource: Video

Author: Schwimmer, Lawrence

Year: 1992

Length: N/A


Title: Becoming an Effective Leader

Number: 1197VLG

Description: Food service managers will obtain the skills necessary to understand, supervise, and motivate a successful workforce. Leader's guide included.

Topic: Leadership

Subject: Management and Personnel

Resource: Video

Author: Educational Foundation, The

Year: 1994

Length: 23 minutes


Title: Business of Paradigms, The

Number: 1026VLG

Description: Explores how hidden barriers to new ideas limit our ability to successfully anticipate the future. Leader's guide included.

Topic: Leadership

Subject: Management and Personnel

Resource: Video

Author: Barker, Joel A.

Year: 1990

Length: 38 minutes


Title: Card Tower - A Team Building Game / Simulation

Number: 1034C

Description: A team building game/simulation.

Topic: Teamwork

Subject: Management and Personnel

Resource: Curriculum

Author: TRC

Year: 1986

Length: N/A


Title: Competencies, Knowledge, and Skills of Effective School Nutrition Managers

Number: 1072T12

Description: Research results: characteristics of effective school nutrition managers.

Topic: School - training

Subject: Management and Personnel

Resource: Report

Author: National Food Service Management Institute

Year: 1995

Length: 149 pages


Title: Conducting a Performance Appraisal

Number: 1078V

Description: How to conduct a proper performance appraisal for the benefit of both the individual and the organization.

Topic: Human resources

Subject: Management and Personnel

Resource: Video

Author: MTI Film and Video

Year: 1985

Length: 13 minutes


Title: Conducting an Effective Job Interview

Number: 1079VLG

Description: Behavior modeling exercises and action review techniques that result in skills-building action plans; maximizing the effectiveness of one-on-one interviews. Study guide included.

Topic: Human resources

Subject: Management and Personnel

Resource: Video

Author: MTI Film and Video

Year: 1988

Length: 18 minutes


Title: Conflict Management - Text

Number: 1081T

Description: Text to accompany video of same name.

Topic: Teamwork

Subject: Management and Personnel

Resource: Text

Author: Crisp Publications, Kindler, Herbert S., Ph.D.

Year: 1988

Length: 90 pages


Title: Conflict Management - Video

Number: 1082V

Description: Topics: how to anticipate and prevent destructive conflict, deal with disagreements before they erupt out of control, encourage the expression of differences. Separate book available.

Topic: Teamwork

Subject: Management and Personnel

Resource: Video

Author: Crisp Publications, Kindler, Herbert S., Ph.D.

Year: 1988

Length: 25 minutes


Title: Continuing Education Needs of Nutrition Education and Training Personnel

Number: 1085T

Description: Research results useful in planning continuing education for nutrition educators.

Topic: Training

Subject: Management and Personnel

Resource: Report

Author: National Food Service Management Institute

Year: 1995

Length: 21 pages


Title: Delegation

Number: 1099VLG

Description: Delegation of tasks and responsibilities to employees. Leader's guide included.

Topic: Delegation

Subject: Management and Personnel

Resource: Video

Author: Educational Institute Video Productions

Year: 1991

Length: 25 minutes


Title: Difference the Manager Makes, The

Number: 1109C

Description: A motivation game/simulation. Overhead transparencies included.

Topic: Human resources

Subject: Management and Personnel

Resource: Text

Author: TRC

Year: 1986

Length: 8 pages


Title: Dynamic Openers and Energizers

Number: 1115T

Description: For the trainer: 101 tips to enliven your classroom.

Topic: Training

Subject: Management and Personnel

Resource: Text

Author: Pike, Bob

Year: 1994

Length: 128 pages


Title: Equipment Efficiency for Healthy School Meals

Number: 1637V

Description: Video teleconference of March 12, 1997. Handout packet included.

Topic: Equipment

Subject: Management and Personnel

Resource: Video

Author: NFSMI

Year: 1997

Length: 59 minutes


Title: Excellence in the Public Sector

Number: 1142VLG

Description: Five case studies of management excellence at work in public, not-for-profit, businesses. Viewer's guide included.

Topic: Leadership

Subject: Management and Personnel

Resource: Video

Author: Powers, Tom

Year: 1989

Length: 53 minutes


Title: Galatea Effect, The: Managing the Power of Expectations

Number: 1203VLG

Description: Explains how internal self-expectations can become realities. Increase performance with positive expectations. Leader's guide included.

Topic: Employee motivation

Subject: Management and Personnel

Resource: Video

Author: CRM Films

Year: 1988

Length: 20 minutes


Title: Games Manual - Getting Adults Motivated, Enthusiastic and Satisfied

Number: 1205T

Description: Creative training techniques, games collection. Tips for using television game shows as a method of instruction.

Topic: Training

Subject: Management and Personnel

Resource: Manual

Author: Deck, Michele L., and Jeane R. Silva

Year: 1990

Length: 52 pages


Title: Games Trainers Play

Number: 1206T

Description: Activities for training and icebreakers.

Topic: Training

Subject: Management and Personnel

Resource: Text

Author: Newstrom, John W. and Edward Scannell

Year: 1980

Length: 303 pages


Title: Handbook of Structured Experiences for Human Relations Training

Number: 1221T

Description: Topics include: nonverbal problem solving; group roles; pesky coworkers; communication activities; peer perceptions; discrimination; consensus seeking; intergroup communication; leadership; role playing; leadership; hiring; risk taking; management by objectives; appraisals; feedback delegation; team planning: personality habits.

Topic: Human resources

Subject: Management and Personnel

Resource: Text

Author: University Associates

Year: 1990

Length: Boxed set


Title: I Can Manage: A Practical Approach to School Food Service Management

Number: 1260T

Description: Written in story form, this book covers a variety of situations that all school food service managers face on a daily basis.

Topic: School

Subject: Management and Personnel

Resource: Text

Author: Caton and Nix

Year: 1986

Length: 127 pages


Title: Increasing Productivity: Teamwork

Number: 1265VLG

Description: Increasing productivity through teamwork. Leader's guide included.

Topic: Teamwork

Subject: Management and Personnel

Resource: Video

Author: Educational Institute Video Productions

Year: 1990

Length: 26 minutes


Title: Inventory Control Systems in Food Service Organizations

Number: 1269T

Description: Programmed study guide. Basic information about receiving, storage, inventory, and computer assistance in these functions.

Topic: Operations

Subject: Management and Personnel

Resource: Manual

Author: Iowa Dietetic Association

Year: 1992

Length: 115 pages


Title: Making Training Stick

Number: 1293T

Description: A collection of techniques to follow up, follow through, and reinforce training.

Topic: Training

Subject: Management and Personnel

Resource: Text

Author: Johnson, Dora, Ed.D. and Barbara Carnes

Year: 1988

Length: 150 pages


Title: Management and Leadership Skills for Women

Number: 1294TLG

Description: Management and leadership: solutions for the special challenges of being a woman in management. Leader's guide included.

Topic: Leadership

Subject: Management and Personnel

Resource: Video

Author: Dellinger, Susan, Ph.D.

Year: 1991

Length: N/A


Title: Manager to Manager: Overcoming Resistance to Change

Number: 1295VLG

Description: Effective methods of overcoming employee's resistance to change. Leader's guide included.

Topic: Leadership

Subject: Management and Personnel

Resource: Video

Author: MTI Film and Video

Year: 1987

Length: 12 minutes


Title: Manager's Guide for Avoiding Wrongful Discharge

Number: 1297V

Description: A program that enables managers at all levels to understand changing laws and theories, and to adopt new management practices that safeguard both an organization and its employees.

Topic: Human resources

Subject: Management and Personnel

Resource: Video

Author: MTI Film and Video

Year: 1990

Length: 35 minutes


Title: Manager's Job, The: Folklore and Fact

Number: 1298VLG

Description: Based on articles by Professor Henry Mintzberg: What does a manager really do? Organize? Plan? Coordinate? A method of looking at the manager's job that frees managers from folklore that can keep them from doing their best work. Includes discussion guide.

Topic: Operations

Subject: Management and Personnel

Resource: Video

Author: Harvard Business Review Video Series #5, The

Year: 1975

Length: 32 minutes


Title: Managing Stress

Number: 1302V

Description: Inspires people to reduce stress by controlling their reactions to challenges in the workplace.

Topic: Human resources

Subject: Management and Personnel

Resource: Video

Author: CRM Films

Year: 1989

Length: 26 minutes


Title: Managing Stress Before it Manages You

Number: 1303T

Description: Workbook effective for self study, as well as for staff training and development programs.

Topic: Human resources

Subject: Management and Personnel

Resource: Workbook

Author: Steinmetz, Blankenship, Brown, Hall, and Miller

Year: 1980

Length: 130 pages


Title: Managing the Front End of Training

Number: 1304T

Description: One hundred one ways to analyze training needs and get results.

Topic: Training

Subject: Management and Personnel

Resource: Text

Author: Pike, Bob

Year: 1994

Length: 128 pages


Title: Managing Your Boss

Number: 1307VLG

Description: Case study, conducted at Au Bon Pain, the Boston-based specialty food chain, stresses the concept of managing from the bottom up to help companies improve productivity and to increase employee's job satisfaction. Leader's guide included.

Topic: Employee motivation

Subject: Management and Personnel

Resource: Video

Author: Harvard Business Review Video Series #4, The

Year: 1980

Length: 32 minutes


Title: Marketing to and Through Kids

Number: 1309T

Description: Valuable insights into children's marketing.

Topic: Child

Subject: Management and Personnel

Resource: Text

Author: Guber, Selina S., and Jon Berry

Year: 1993

Length: 228 pages


Title: More Games Trainers Play

Number: 1327T

Description: Activities for training sessions, brain teasers, team building, listening skills.

Topic: Training

Subject: Management and Personnel

Resource: Text

Author: Scannell, Edward E. and John Newstrom

Year: 1983

Length: 302 pages


Title: Motivating Your Trainees

Number: 1329T

Description: Ideas for effective training; getting and holding attention and improving the clarity of the training message.

Topic: Training

Subject: Management and Personnel

Resource: Text

Author: Pike, Bob

Year: 1994

Length: 128 pages


Title: Optimizing Training Transfer

Number: 1371T

Description: Helps trainers improve job performance and organizational results. Includes games, memory and job aids, and evaluation models.

Topic: Training

Subject: Management and Personnel

Resource: Text

Author: Pike, Bob

Year: 1994

Length: 128 pages


Title: Perfectly Frank

Number: 1374V

Description: Case study about Perdue chicken and franks. Confronts critical business decisions and brings business textbook concepts to life.

Topic: Marketing

Subject: Management and Personnel

Resource: Video

Author: Enterprise, MTI Teleprograms

Year: 1984

Length: 28 minutes


Title: Personnel Training Manual for the Hospitality Industry

Number: 1376T

Description: Includes many aspects of training: recruitment, job standards, orientation, labor costs, evaluations. Samples of checklists and evaluation forms.

Topic: Training

Subject: Management and Personnel

Resource: Manual

Author: Miller, Jack and Mary Walk

Year: 1991

Length: 120 pages


Title: Personnel: Contemporary Perspectives and Applications

Number: 1377TLG

Description: Perspectives on management, equal employment opportunity staffing, training and development, appraisal, and unions. Separate study guide included.

Topic: Human resources

Subject: Management and Personnel

Resource: Text

Author: Mathis and Jackson

Year: 1982

Length: 575 pages


Title: Power of Vision, The

Number: 1380VLG

Description: How a positive vision of the future is essential for providing meaning and direction to the present. Learning guide included.

Topic: Employee motivation

Subject: Management and Personnel

Resource: Video

Author: Barker, Joel A.

Year: 1990

Length: 30 minutes


Title: Powerful Presentation Music

Number: 1382M

Description: Three audiocassettes to make training presentations effective and memorable: Breaks, Exit, and Reflections.

Topic: Training

Subject: Management and Personnel

Resource: Audiocassette

Author: Resources for Organizations, Inc.

Year: 1994

Length: N/A


Title: Preparing Child Nutrition Program Professionals for the 21st Century

Number: 1386R

Description: Proceedings of the conference to develop a conceptual model for professional development and recognition of Child Nutrition Programs (CNP) personnel in the 21st century.

Topic: School - training

Subject: Management and Personnel

Resource: Report

Author: National Food Service Management Institute Conference Proceedings

Year: 1993

Length: 186 pages


Title: Print that Works

Number: 1388T

Description: This book shows how to apply writing, strong design, and effective marketing skills directly to the printed piece.

Topic: General

Subject: Management and Personnel

Resource: Text

Author: Adler, Elizabeth

Year: 1991

Length: 400 pages


Title: Quality: Behind the Scenes - Customer Service and Customer Relations

Number: 1406V

Description: Customer service and relations. Presentation, customer relations, and handling complaints. Part 2 of a 2-part series.

Topic: Customer service

Subject: Management and Personnel

Resource: Video

Author: TV Journal, Inc.

Year: 1992

Length: 22 minutes


Title: Quality: Behind the Scenes - Receiving, Planning, and Preparation

Number: 1405V

Description: Emphasis is on selecting, receiving, storing, preparing, and serving foods from a quality point of view. Designed for food service personnel from chefs to on-line workers. Part 1 of a 2-part series.

Topic: Production (menus and recipes)

Subject: Management and Personnel

Resource: Video

Author: TV Journal, Inc.

Year: 1992

Length: 22 minutes


Title: Remember Me, 2nd Edition

Number: 1413V

Description: See how the customer really feels about unsatisfactory service. Create customer satisfaction and greater profits by remembering the simple logic presented.

Topic: Customer service

Subject: Management and Personnel

Resource: Video

Author: CRM Films

Year: N/A

Length: 20 minutes


Title: Resolving Conflict

Number: 1415VLG

Description: The video presents models of behavior so that food service managers can learn and refine their conflict management skills and apply them at work. Leader's guide included.

Topic: Leadership

Subject: Management and Personnel

Resource: Video

Author: Educational Foundation, The

Year: 1994

Length: 20 minutes


Title: Roles and Responsibilities of Personnel in the NET Program

Number: 1418T

Description: Roles and duties of nutrition education and training employees.

Topic: Delegation

Subject: Management and Personnel

Resource: Report

Author: National Food Service Management Institute

Year: 1995

Length: 95 pages


Title: Submarine Syndrome, The: Workgroups Under Stress

Number: 1456VLG

Description: The viewer learns how to define the group's mission as narrowly as possible; identify the common obstacles and fears the group must overcome. Leader's guide included.

Topic: Teamwork

Subject: Management and Personnel

Resource: Video

Author: CRM Films

Year: 1994

Length: 17 minutes


Title: Successful Delegation

Number: 1766T

Description: A comprehensive guide for everyone in business - business owner, boss, manager, or first-line supervisor - who must learn that the only way to get more done at work is to get others to share the workload. Includes aids for self-study, case histories, and exercises.

Topic: Delegation

Subject: Management and Personnel

Resource: Text

Author: Huppe, Frank E., Ph.D.

Year: 1994

Length: 232 pages


Title: Taking Disciplinary Action

Number: 1460V

Description: This video provides six critical action steps that encourage change and help avoid termination proceedings.

Topic: Human resources

Subject: Management and Personnel

Resource: Video

Author: Management Basics in Action, MTI Teleprograms, Inc.

Year: N/A

Length: 10 minutes


Title: That's Not My Problem

Number: 1470V

Description: A fun way to motivate your employees to acknowledge problems and act on them before they get out of hand.

Topic: Employee motivation

Subject: Management and Personnel

Resource: Video

Author: American Media Inc.

Year: N/A

Length: 8 minutes


Title: Tricks for Trainers

Number: 1476T

Description: How to get and hold participants' attention in training sessions; brain twisters and icebreaker exercises.

Topic: Training

Subject: Management and Personnel

Resource: Text

Author: Arch, Dave

Year: 1993

Length: 166 pages


Title: Twenty-Five Activities for Teams

Number: 1479T

Description: Focusing on leading meetings and aiming for consensus with teams.

Topic: Teamwork

Subject: Management and Personnel

Resource: Text

Author: Rees, Fran

Year: 1993

Length: 108 pages


Title: Understanding Foodservice Financial Management

Number: 1481T

Description: To hone the financial and accounting skills of operations managers to meet the increasingly complicated management demands of their job.

Topic: Financial

Subject: Management and Personnel

Resource: Text

Author: Sneed, Jeannie, and Kathryn Kresse

Year: 1989

Length: 310 pages


Title: Use Both Sides of Your Brain, 3rd Edition

Number: 1484T

Description: New mind-mapping techniques to help raise all levels of intelligence and creativity.

Topic: General

Subject: Management and Personnel

Resource: Text

Author: Buzan, Tony

Year: 1991

Length: 150 pages


Title: Who Moved My Cheese?

Number: 1947V

Description: An animated story of four characters who live in a Maze and look for what they want in life. Discover for yourself how to deal with change, so you can enjoy more success and less stress in your work and in your life.

Topic: Change

Subject: Management and Personnel

Resource: Video

Author: Johnson, Spencer

Year: 1999

Length: 13 minutes


Title: Winning Foodservice Manager, The, 2nd Edition

Number: 1497T

Description: Includes how to empower your team, maximize team members' creative potential, delegate, and create and maintain a positive climate.

Topic: Teamwork

Subject: Management and Personnel

Resource: Text

Author: Rinke, W. J.

Year: 1990

Length: 261 pages


Title: Winning Trainer, The

Number: 1499T

Description: Exercises, games, puzzles, and icebreakers for training sessions.

Topic: Training

Subject: Management and Personnel

Resource: Text

Author: Eitington, Julius E.

Year: 1989

Length: 495 pages


Title: Workout

Number: 1502V

Description: Hosted by Eric Sevareid. This video looks at a company attempting to redefine itself in the marketplace. For business and industry, graduate school, and college level courses in advertising, marketing and management, and high school business classes.

Topic: Marketing

Subject: Management and Personnel

Resource: Video

Author: MTI Film and Video

Year: 1984

Length: 28 minutes


Title: Workteams and the Wizard of Oz

Number: 1503VLG

Description: Video by the author of the One Minute Manager that uses scenes from the Wizard of Oz film to illustrate the benefit of teamwork to achieve goals. Leader's guide included.

Topic: Teamwork

Subject: Management and Personnel

Resource: Video

Author: CRM Films

Year: 1993

Length: 18 minutes


Title: Wuzzles

Number: 1907T

Description: A book of wuzzles designed to involve people at any point in a presentation.

Topic: Training

Subject: Management and Personnel

Resource: Text

Author: Underwood, Tom

Year: 1994

Length: 100 pages


Title: Your Place in Total Quality

Number: 1511VLG

Description: Learn how to sell quality to the workforce, and to achieve and maintain quality through commitment from each member of the team. Leader's guide included.

Topic: Teamwork

Subject: Management and Personnel

Resource: Video

Author: CRM Films

Year: N/A

Length: 26 minutes


The John C. Stalker Institute of Food and Nutrition is a partnership of the
Massachusetts Department of Education, Nutrition Programs and Food Services, and Framingham State College.